We are dedicated to providing you with high-quality, precision-built trikes and exceptional customer service. Please review our Terms & Conditions carefully, as they govern all purchases and interactions with our website and products. By placing an order with us, you agree to the following terms.
What are terms & conditions
All orders are subject to availability and approval. Custom build deposits become non-refundable once fabrication begins. We encourage you to review your build details carefully before approving production.
| Custom Build Terms | Policy |
|---|---|
| Deposit | Non-refundable once fabrication begins |
| Timeline | Varies based on materials and customization |
| Revisions | Allowed before fabrication begins |
We are proud to offer lightning-fast processing and secure shipping. Our past customers frequently praise our packaging and speed. Most in-stock items are dispatched within 24-48 hours.
| Shipping Details | Information |
|---|---|
| Processing Time | 24-48 Hours (In-stock items) |
| Shipping Coverage | Worldwide (Free in Continental US) |
| Tracking | Provided for all orders |
| International | Customer responsible for customs duties |
Returns must be initiated within 14 days. Items must be unridden, in original packaging, and show no signs of use. Custom builds are non-refundable.
All frames and key components are covered by a 2-Year Warranty against manufacturing defects. This does not cover normal wear and tear.
We respect your privacy and are committed to protecting your personal information. We only collect data necessary to process your order and improve your experience.
| Data We Collect | Why We Collect It |
|---|---|
| Name & Contact Details | To process orders and provide support |
| Shipping Address | To deliver your products safely |
| Payment Information | Securely processed for transaction approval |
| Browsing Data | To improve our website experience |
Our team is here to clarify any policy or assist with your order. Choose your preferred method below.