We’re Here to Help. Let’s Ride
Whether you’re looking for advice on your first trike, need help with a technical question, or are ready to place a custom order—we’re just a message away. We strive to respond to all inquiries within 24 hours.
Contact Us
Real riders. Real experts. No bots. No phone trees.
Quick Help – Before You Contact Us
| Your Issue | Solution |
|---|---|
| Need to find the right trike or part? | Use our [Search by Model] or [Browse Accessories] |
| Want to know who we are? | Read [Our Story] |
| Check our 2-Year Warranty? | Read [Our Warranty Policy] |
| Shipping questions? | Read [Shipping Policy] |
| Still need help? | Keep scrolling |
Contact Methods
Method 1: Text/SMS OR Phone
Hours: Monday – Saturday, 10 AM – 5 PM EST
Wait time: Usually under 5 minutes
⚠️ Tip: Have your trike model or part number ready before calling.
Method 2: Email
We have two emails for different needs:
General Inquiries: info@minitrikemoto.com
Customer Support & Orders: support@minitrikemoto.com
Response time: Under 4 hours (usually faster)
Method 3: Live Chat (Fastest)
Click the chat bubble in the bottom-right corner of your screen.
Hours: Monday – Friday, 9 AM – 8 PM EST
Response time: Usually under 2 minutes
Method 4: WhatsApp
Prefer texting? Message us directly.
Response time: Usually under 10 minutes